Small Business Training and Development

Whether you are starting a new business or growing and improving a current business, PCEDC offers free programs and resources to local businesses.

TECH SERIES WORKSHOP

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Essential Technology for Business: Your Gateway to Digital Success

Wed, March 13 | 3- Hour Virtual | 3:30pm to 6:30pm

Presented by: Lynn Westfall

Available Online.  Dive into the world of technology and discover how it can propel your business forward! This course will demystify the tech landscape, helping you select and implement the right tools to boost efficiency and growth. From simplifying workflows to aligning tech with your goals, you’ll gain practical insights to transform your business operations

• Streamline your communication processes by determining the best technologies to collaborate with your employees, customers, and investors.
• Track and manage your finances on the go with cloud-based software solutions.
• Learn how to uncover manual processes holding your business back and how technology can improve or automate those processes.
• Understand the effort involved in implementing new technologies and how to measure ongoing effectiveness.

TECH SERIES WORKSHOP

Establishing a Digital Presence: Stand Out Online and Attract Customers

Wed, March 27 | 3- Hour Virtual | 3:30pm to 6:30pm

Presented by: Lynn Westfall

Available Online. Elevate your business’s online presence and attract more customers! Determine what online presence your company truly needs. This course will help you understand how your business might benefit from a professional website or how to market online without one. From designing your site to reaching your target audience, learn actionable techniques to boost your online visibility.

  • Understanding your target customers online habits
  • What does it take to create a compelling website?
  • Implementing digital marketing strategies
  • Tracking performance metrics and optimizing customer engagement
  • Interactive exercises for practical skill development

TECH SERIES WORKSHOP

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Technology for Managing Employees, Customers, and Inventory: Streamline Your Operations

Wed, April 10 | 3- Hour Virtual | 3:30pm to 6:30pm

Presented by: Lynn Westfall

Available Online. Say goodbye to chaos and hello to streamlined management! Learn how technology can simplify employee hiring, onboarding, training, and scheduling. Enhance customer relationships, gain insights from purchase history, and increase customer retention with the right tools. Optimize inventory control to drive down costs while maintaining on-time fulfillment. Discover easy-to-implement solutions and practical strategies to keep your business running smoothly.

  • Use technology to identify the best candidates and ease the hiring process.
  • Avoid training pitfalls using transcribe and recording tools available on mobile devices 
  • Track customer interactions with ease and discover new engagement opportunities.
  • Stay on top of inventory without continual manual intervention

TECH SERIES WORKSHOP

Securing Business through Technology: Protect Your Assets and Peace of Mind

Wed, April 24 | 3- Hour Virtual | 3:30pm to 6:30pm

Presented by: Lynn Westfall

Available Online. Safeguard your business against cyber threats and sleep easy knowing you’re protected! This course will equip you with essential cybersecurity knowledge and practical measures to keep your data safe. Learn to identify risks, implement security protocols, and educate your team on best practices.

  •  Identify potential cybersecurity risks and vulnerabilities unique to your company.
  • Enhance security with multi-factor authentication (MFA) for added protection.
  • Create a tailored incident response plan to effectively manage cybersecurity incidents.
  • Stay vigilant by regularly updating software and applying necessary patches.
  • Safeguard remote work environments to mitigate potential cyber threats.

TECH SERIES WORKSHOP

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Taking Advantage of Cutting-Edge Technologies: Embrace Innovation for Business Growth

Wed, May 8 | 3- Hour Virtual | 3:30pm to 6:30pm

Presented by: Lynn Westfall

Available Online. Embrace innovation and stay ahead of the curve with cutting-edge technologies! Explore the transformative potential of AI, cryptocurrency, and blockchain for your business. Learn practical ways to integrate these technologies into your operations and unlock new opportunities for growth.

  • Explore practical applications of AI algorithms in business decision-making and customer engagement
  • Understand the fundamentals of popular cryptocurrencies and the underlying blockchain technology.
  • Discover the potential of blockchain beyond cryptocurrency, including smart contracts and decentralized finance
  • Implementing innovative solutions for business optimization
  • Learn about the emerging market of NFTs and their role in digital ownership and collectibles.

TECH SERIES WORKSHOP

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Technology for Business Transformation:
Devices to Improve Business Processes

Wed, May 22 | 3- Hour Virtual | 3:30pm to 6:30pm

Presented by: Lynn Westfall

Available Online. Can you run your business with just a mobile device? Which devices and platforms will bring the most ROI to your business. Discover how mobile devices, IoT (Internet of Things), and emerging tech can revolutionize your operations and drive growth. Learn to enhance customer experiences, optimize supply chain management, and capitalize on emerging trends.

  • Discover the transformative potential of mobile devices for business innovations
  • Explore practical strategies for integrating IoT solutions into your operations
  • Dive into the world of virtual and augmented reality (VR/AR) and their applications in business     
  • Learn how to enhance customer experiences and optimize supply chain management with technology
  • Capitalize on emerging trends like mobile devices, IoT, VR, and AR to drive business growth.

ON-DEMAND LEARNING

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Assessing Your Business, and Where to Go From Here

On- Demand

Presented by: Erik Svendsen

Available In-Person & Online . This workshop will focus on what types of CPAs are available, what services they offer, and how to select the accountant that is the right fit for you both personally and professionally. Additional discussion will include how your accountant fits with your larger professional services team and when it may be time to look for a new accountant.

ON-DEMAND LEARNING

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E- Commerce Class - Part 1

On-Demand

Presented by: Kendall Rivers DrPH, MBA

Make your accounting easy with QuickBooks Online so you can manage your business finances anywhere you go with hands-on QuickBooks Online Training.

Class 1 (2/26/23) Basic topics: business overview, navigation, chart of accounts, banking sync, receivables, payables and more.

ON-DEMAND LEARNING

YouTube

E- Commerce Class - Part 2

On-Demand

Presented by: Kendall Rivers DrPH, MBA

Make your accounting easy with QuickBooks Online so you can manage your business finances anywhere you go with hands-on QuickBooks Online Training.

Class 1 (2/26/23) Basic topics: business overview, navigation, chart of accounts, banking sync, receivables, payables and more.

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